Privacy Policy
At Melyara, your privacy is not an option; it is the foundation of everything we build.
End-to-End Encryption
Your conversations are encrypted in your browser. Not even we can read what you write.
No Plaintext Storage
We only store encrypted data. Your access key never touches our servers.
What data do we collect?
We collect the minimum information necessary for the service to function correctly:
- Account: If you register, we save your email and basic name to manage your access and subscription.
- Usage: Anonymous technical data to improve application performance.
- Conversations: Stored in encrypted format. They are only readable with your unique link.
Mobile Device Data and Identifiers
To guarantee system security, prevent quota abuse, and implement Melyara's Cost Governor (passive rate-limiting control), the mobile application collects anonymous hardware identifiers and IP address hashes (IP Hash). For guest users, we collect the unique Device ID to manage their pauses in a completely isolated environment without requiring them to register.
Rewarded Advertising and Google AdMob
Melyara offers users on free plans (Free and Guest) the option to unlock extra message reformulations by watching rewarded ads. To do this, we integrate the Google AdMob SDK (Google LLC). Google AdMob collects and processes advertising identifiers (such as the Android Advertising ID or AAID), ad interaction telemetry, device details, and IP addresses. This collection is performed to serve relevant advertisements, measure ad performance, and prevent fraud. AdMob processes this data according to its own privacy policy. Melyara never shares your private conversation content or mediation data with Google AdMob.
Account Erasure and Data Deletion Rights
Complying strictly with Google Play Store privacy guidelines and GDPR, we guarantee your absolute right to delete your account and any trace of your personal data. If you wish to permanently delete your account and history, you can do so directly from your profile dashboard in the mobile or web app by clicking the 'Delete Account' button, or quickly and without needing to sign in via our dedicated request page: Request account deletion here.
Cookies and Tracking
We use essential cookies to maintain your session and minimal analytical tools that respect your anonymity.
Contact
If you have any questions about how we handle your data, write to us at hello@melyara.com.